Bookings & Classes
How do I book a class?
Classes can be booked through our website or through the Numa House app. Once you’ve created an account, you can purchase single classes,passes or memberships and reserve your place in any available class.
Do I need to book in advance?
Yes. All classes must be booked in advance through the booking system as spaces are limited.
Can I book in a friend?
Yes. Many classes include a “Book a Friend” option, allowing you to reserve an additional space for a guest when booking, either using your class credits or pay as you go.
Your friend does not need their own account to attend, but you will need to ensure any required waivers are completed before the class.
This option is not available on the unlimited memberships.
What happens if I miss a class?
If you miss a booked class without cancelling outside the cancellation window of 12 hours, the class will still be deducted from your pass or membership. If you cancel outside of the cancellation window the class will be returned to you as a credit.
If you can’t attend, please cancel your booking so another client can take the space.
how do the waitlists work?
If a class is full, you can join the waitlist through the booking system. If a space becomes available, all clients on the waitlist will be emailed at the same time and the first person to book gets the space.
memberships & passes
What types of passes do you offer?
We offer a range of options including: drop-in classes, mat-only passes, reformer-only passes, studio passes for both mat and reformer, monthly memberships and private reformer sessions
Full details can be found on our Pricing page.
How long are the passes valid?
Most class passes are valid for six months from the date of purchase, unless otherwise stated.
Do classes roll over on monthly memberships?
No. Classes included within memberships must be used within the billing cycle and do not roll over to the following month.
Can I cancel my membership?
Yes. Memberships can be cancelled at any time with no cancellation fee.
Once cancelled, the membership will remain active until the end of the current billing cycle and will not renew.
Should I do mat or reformer pilates?
Both classes complement each other. Reformer Pilates uses spring resistance to build strength and stability, while mat classes focus on control, mobility and core strength.
Many clients find combining both offers the most balanced approach.
We do offer mat-only and reformer-only passes if you have a strong preference.
Your first visit
What if i’m new to pilates?
No experience is necessary. Our instructors will guide you through the class and offer variations so you can work at a level that feels comfortable.
what should I bring to class?
We provide all Pilates equipment needed for class. Please wear comfortable clothing suitable for movement. We ask you to bring a water bottle and sweat towel to all classes.
Grip socks are recommended for reformer classes although it is up to you whether you opt for grip socks or bare feet.
Where is the studio located?
Numa House is located in the heart of Newquay, above the high street on the first floor.
Full address details can be found at the bottom of our website, on the app and all booking confirmations.
What facilities does the studio have??
The studio includes a light-filled Pilates studio for mat and reformer classes, three therapy rooms, a private red light therapy room and a large reception space with herbal teas and water. We encourage mingling before and after class in our airy reception space.
what therapies do you offer?
Alongside Pilates, Numa House offers a range of complementary therapies including massage, pelvic health and red light therapy with reflexology, acupuncture and nutrition support coming soon.
How do i book a therapy?
Treatments can be booked through the same booking system used for classes.
What is red light therapy?
Our private red light therapy room uses red and near-infrared light to support recovery, circulation and overall wellbeing.
Sessions are booked in 10-minute or 20-minute sessions. Red light therapy can be booked through the same booking system as pilates and therapies.
still have a question?
If you can't find what you're looking for, please get in touch and a member of the Numa House team will be happy to help.